Mirek Cerny | Data Advisor
Mirek Cerny | Data Advisor
These Terms and Conditions govern the basic rules for ordering and providing services by Insightee s.r.o., Company ID No. 06982379, VAT ID No. CZ06982379, with its registered office at Nádražní 344/23, 150 00 Prague 5 – Smíchov, Czech Republic, registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, Insert 292515 (hereinafter the “Provider”).
These Terms and Conditions govern the basic rules of cooperation between the Provider and the customer in the provision of advisory, analytical, educational and related services in the areas of data, business intelligence, data architecture, data governance, reporting, analyses, workshops, training, and other related topics.
They apply in particular where no separate framework agreement or other individual written agreement has been concluded between the Provider and the customer. If a separate agreement has been concluded, its provisions shall prevail to the extent that they regulate the specific relationship differently.
The Provider provides services primarily in the form of expert, consulting, analytical and educational services.
Such services may include, in particular, consultations, workshops, training sessions, management outputs, analytical materials, recommendations, comments, proposed solutions, presentations, data maps, assessment of the meaning of indicators, identification of risks, and other similar outputs according to the customer’s needs.
Unless expressly agreed otherwise, the Provider does not guarantee the achievement of any specific business, economic, technical or organisational result. The Provider is responsible for proper and professional provision of the services, but not for any subsequent decisions made by the customer or third parties.
Cooperation may be established in particular on the basis of the customer’s inquiry, the Provider’s offer, an order, confirmation by email, or any other demonstrable agreement on the scope and terms of cooperation.
The contractual relationship is established at the moment when the Provider and the customer demonstrably agree on the scope of performance and its basic conditions.
Unless expressly agreed otherwise, a partial assignment should include at least a brief description of the service or output, the expected scope, the time frame, and the price or the method of determining it.
The price of services is always determined individually according to the specific assignment, unless expressly stated otherwise for a particular service.
The price may be agreed in particular as a monthly retainer, hourly rate, daily rate, fixed price for a specific output, time & material arrangement, or a combination of these methods.
The Provider is entitled to request a reasonable advance payment before the start of the services, especially in the case of reserved capacity, multi-phase cooperation, larger one-off outputs, or performance involving a more significant scope of work.
Unless agreed otherwise, the Provider may in particular request:
If an advance payment has been agreed or requested, the Provider is entitled to start providing the relevant performance only after such advance payment has been paid, unless the parties expressly agree otherwise.
Unless agreed otherwise, the Provider is entitled to invoice ongoing or retainer-based services typically on a monthly basis, hourly services after they have been provided or monthly according to the actual scope delivered, and larger project-based performance in stages, progressively, or upon delivery of the output.
Invoices are payable within 14 days from the date of issue, unless expressly agreed otherwise.
VAT shall be added to the price at the statutory rate, if the Provider is required to charge it.
If the provision of services requires travel outside the usual place of service provision, the Provider is entitled to charge the customer for reasonably incurred travel expenses, in particular transport, accommodation, parking, tolls, and other related reasonable expenses, unless the parties agree otherwise.
Time spent travelling in connection with the provision of services may be charged by the Provider at 50% of the standard hourly rate, unless agreed otherwise.
The customer undertakes to provide the Provider in a timely manner with complete, truthful and reasonably sufficient documents, information, access, availability of relevant persons, and any other cooperation necessary for proper provision of the services.
If the customer fails to provide the necessary cooperation properly and on time, the Provider shall not be in delay for the period during which such circumstance prevents performance. Insufficient cooperation may affect deadlines, usability of outputs, completeness of conclusions, or the price of the performance.
The customer is responsible for the accuracy and completeness of the inputs provided and for its own decisions made on the basis of or in connection with the Provider’s outputs.
The Provider and the customer undertake to maintain confidentiality regarding non-public information disclosed to each other in connection with the cooperation and not to use such information for any purpose other than the performance of the agreed cooperation.
If a separate confidentiality agreement has been concluded between the parties, it shall prevail over these Terms and Conditions to the extent of protection of confidential information.
All rights to documents, data, materials and other inputs provided by the customer remain vested in the customer or their rightful owners.
All know-how, methodologies, working procedures, conceptual frameworks, templates, structures, experience, general principles, models, approaches and other similar intangible outputs that the Provider used before the start of the cooperation or develops during its performance as generally usable professional know-how shall remain the property of the Provider.
Unless expressly agreed otherwise, the customer acquires, upon full payment of the relevant price, a non-exclusive right to use the specific outputs created by the Provider for its internal purposes and for the purposes of its internal activities.
Without the Provider’s prior written consent, the customer is not entitled to sell, license or otherwise commercially provide specific outputs to third parties as a standalone product, nor create its own advisory product from them.
The Provider undertakes to provide the services with professional care corresponding to the nature of the agreed performance and its professional experience.
The Provider is not liable for decisions made by the customer or third parties on the basis of outputs, recommendations, consultations or other performance provided by the Provider, unless the Provider has breached its obligation to provide the services properly and professionally.
The Provider is not liable for defects, delays, distortions or other adverse consequences caused in particular by incomplete or incorrect inputs, insufficient cooperation by the customer, actions of third parties, or circumstances beyond the Provider’s reasonable control.
To the maximum extent permitted by law, the Provider shall not be liable for loss of profit, loss of opportunity, loss of expected savings, indirect damages, consequential damages, or any other difficult-to-foresee pecuniary or non-pecuniary harm.
The Provider’s total aggregate liability for harm arising in connection with a specific performance shall not exceed the amount corresponding to the remuneration actually paid by the customer for the performance to which the liability directly relates, and at the same time shall not exceed the aggregate remuneration paid during the last 3 months preceding the occurrence of the damaging event.
The limitation of liability under this section shall not apply to the extent that it cannot be validly agreed under applicable law, in particular in the case of harm caused intentionally or through gross negligence.
Unless expressly agreed otherwise, either party may terminate ongoing cooperation with a notice period of 30 days.
Termination of cooperation does not in itself affect performance that was bindingly agreed before the effective date of termination, unless the parties expressly agree otherwise.
In the case of ongoing or monthly provided services, if performance for the relevant monthly period has already started, such period shall under standard circumstances be deemed to run to completion and shall be settled in the full agreed scope, unless the parties expressly agree otherwise.
These Terms and Conditions are governed by the laws of the Czech Republic.
The Provider is entitled to amend or supplement these Terms and Conditions to a reasonable extent. For a specific contractual relationship, the version of the Terms and Conditions effective as of the date of conclusion of that contractual relationship shall apply, unless the parties agree otherwise.
If any provision of these Terms and Conditions becomes invalid, ineffective or unenforceable, this shall not affect the validity and effectiveness of the remaining provisions.
These Terms and Conditions become effective on 3rd April 2026 and apply to contractual relationships concluded from that date onwards.